At Özel Lotus İstanbul Ağız ve Diş Sağlığı Polikliniği, we value transparency about the cookies and similar technologies used when you visit our website. This Cookie Policy explains the types of cookies that may be used, their purposes and how you can manage your preferences.
Where cookies involve the processing of personal data, that processing is carried out under Turkish Personal Data Protection Law No. 6698 (KVKK). For more detailed information, please read our Personal Data Protection Notice and Privacy Policy .
1. What Are Cookies?
Cookies are small data files that a website may store on your device through your browser when you visit it.
Cookies can serve various purposes, including keeping the website working properly, improving security, remembering preferences, analysing visits and, where the required permissions have been given, measuring advertising performance or conversions.
Local storage, pixels, tags and similar technologies may also be used for comparable purposes. For convenience, this policy may refer to these technologies collectively as “cookies”.
2. Data Controller
The data controller for personal data processed through cookies on this website is Özel Lotus İstanbul Ağız ve Diş Sağlığı Polikliniği.
If you have questions about cookies or your personal data, you can contact us through the official channels listed on our website.
3. Why Do We Use Cookies?
Depending on their type, cookies on our website may be used for one or more of the following purposes:
- Enabling essential website functions
- Protecting the security of the website and its visitors
- Ensuring that forms and technical features work correctly
- Remembering your cookie preferences
- Measuring website performance
- Understanding which pages are visited most often
- Improving the user experience
- Identifying technical errors and performance issues
- Measuring advertising and campaign performance with your permission
- Analysing conversions and advertising effectiveness with your permission
4. Types of Cookies That May Be Used
4.1. Essential Cookies
Essential cookies are needed for the website’s core features to function and for the website to operate securely.
They may be used, for example, to maintain security, manage user sessions, save cookie preferences or enable basic website functions.
Without essential cookies, some parts of the website may not work correctly.
4.2. Functional Cookies
Functional cookies can provide enhanced website features or remember particular preferences.
Depending on the function and the applicable lawful basis for processing, these cookies may be subject to user choice.
4.3. Performance and Analytics Cookies
Analytics cookies can help us understand how visitors use the website, which pages they visit and how they interact with it.
This information may be used to measure website performance, improve content and enhance the user experience.
Where no other applicable processing condition is available, these cookies are activated according to the user’s choice or explicit consent.
4.4. Advertising and Marketing Cookies
Advertising and marketing cookies may be used to measure campaign effectiveness, track conversions or support other marketing activities authorised by the user.
Unless an applicable lawful basis exists, these cookies are not activated without the user’s active choice and explicit consent.
5. Cookie Categories
The cookies actually used on the website may vary according to the plugins and third-party services in place. The general categories are outlined below:
| Category | Purpose | Legal Basis | Typical Duration |
|---|---|---|---|
| Essential | Website operation, security, session management and preference management. | An appropriate processing condition under the KVKK applies to the relevant activity. | For the session or a limited period according to technical requirements. |
| Functional | Remembering preferences and providing enhanced website features. | An appropriate lawful basis depending on the function, or user choice/explicit consent where required. | Varies according to the cookie’s function. |
| Analytics / Performance | Measuring traffic, performance and user interactions. | Explicit consent where no other applicable processing condition exists. | Varies according to the analytics service used. |
| Advertising / Marketing | Advertising performance, conversion measurement and authorised marketing activities. | Explicit consent where required. | Varies according to the advertising platform used. |
Important: The table above provides a general overview by category. Once the technical setup is complete, the names, providers, purposes and actual retention periods of the cookies used on the website must be updated separately to match the cookie management system in use.
6. First-Party and Third-Party Cookies
Cookies can be classified as first-party or third-party according to who sets them.
First-Party Cookies
First-party cookies are set directly by the DentLotus website and are generally used for website operation, security or user preferences.
Third-Party Cookies
Third-party cookies may be set through technologies provided by external service providers used on the website.
Depending on the infrastructure in place, they may relate to services such as web analytics, maps, security, advertising or conversion measurement.
Processing carried out by third-party providers within their own systems may also be subject to those providers’ privacy and cookie policies.
7. Lawful Bases for Using Cookies
Where cookies process personal data, the appropriate lawful basis is assessed separately for the processing activity associated with each category.
For cookies necessary for the website’s core operation, an appropriate processing condition under Article 5 of the KVKK may apply.
For non-essential functional, analytics, advertising or marketing cookies, explicit consent is obtained where no other appropriate processing condition applies.
Where non-essential cookies rely on explicit consent, they must not be activated before the user has given that consent.
8. How Can You Manage Your Cookie Preferences?
You can choose your preferences for non-essential cookie categories through the cookie preference screen shown when you first visit the website.
Depending on the options offered by the cookie management system, you can:
- Use essential cookies only
- Allow individual cookie categories
- Allow all available cookie categories
- Withdraw permissions you previously gave
Changing your preferences for cookies that rely on explicit consent does not retrospectively affect the lawfulness of earlier processing.
We aim to make the cookie preferences panel easily accessible on the website.
9. Browser Settings
You can also manage cookies through your browser. Most browsers allow you to:
- View existing cookies
- Delete cookies
- Block cookies from specific websites
- Block all cookies
- Delete cookies when the browser closes
.
If you disable cookies completely, some website features may not work as expected.
10. Data That May Be Processed Through Cookies
Depending on the cookie, the following information may be processed:
- IP address
- Device type
- Browser type
- Operating system information
- Date and time of your visit
- Pages visited
- Time spent on pages
- Referral source
- Clicks and website interactions
- Cookie preferences
- Technical session and security information
- Analytics or conversion identifiers
Website cookies are not intended to collect health data. It is important to configure the technical systems so that cookie technologies do not unnecessarily transmit health information to third-party analytics or advertising services.
11. Third-Party Technologies
Depending on the website’s technical setup, third-party services may be used.
These services may fall into the following categories:
- Web analytics tools
- Search engine services
- Advertising and conversion measurement systems
- Map and location services
- Website security systems
- Content delivery services
- Video or media services
Where a third-party technology sets non-essential cookies or processes personal data, it must not be activated without the required user choice or lawful basis.
12. International Data Transfers
Some third-party analytics, advertising, security, mapping or technical infrastructure services used on the website may have servers outside Türkiye.
Where these services involve transferring personal data abroad, the transfer is carried out using an appropriate mechanism under the KVKK provisions governing international data transfers.
Where an optional cookie technology involves international transfers and relies on explicit consent, the necessary choice mechanism is provided to the user.
13. Cookie Retention Periods
Cookie retention periods may vary according to their purpose and technical characteristics.
Session Cookies
These are generally deleted when the browser session ends.
Persistent Cookies
These may remain on your device for a specified period or be deleted by you earlier.
Retention periods must be limited to what is necessary and proportionate to the cookie’s purpose.
14. Your Personal Data Rights
For personal data processed through cookies, Article 11 of the KVKK gives you the following rights where the applicable conditions are met:
- To learn whether your personal data is being processed
- To request information if your data has been processed
- To learn the purpose of processing and whether your data is used in accordance with that purpose
- To know the third parties to whom your data is transferred
- To request correction of incomplete or inaccurate personal data
- To request deletion or destruction where the statutory conditions are met
- To exercise other rights provided by law
.
For more information, please read our Personal Data Protection Notice .
15. Changes to This Cookie Policy
This Cookie Policy may be updated to reflect changes in website technologies, third-party services or applicable legislation.
The current version is published on this page, with the updated date shown at the top.
If significant changes are made to the cookies or third-party services used on the website, the cookie preference system and this policy are updated together as necessary.
16. Contact
Please contact us if you have questions about cookies, your personal data or this policy.
Özel Lotus İstanbul Ağız ve Diş Sağlığı Polikliniği
Website: dentlotus.com
Contact: You can reach us through the official contact channels listed on our website.